6 Hillcrest Ave

Tugun, QLD, 4224

0408 954 297

Give us a call, let's talk!

Mon - Fri: 8:00 - 18:00

SAT: 9:00 - 13:00

Frequently Asked Questions

Here are the answers to some of the most frequently asked questions

What is the difference between a bookkeeper and an accountant?

A bookkeeper is predominantly responsible for recording the day to day transactions of a business. A bookkeeper keeps your accounts up to date and compliant.

An accountant is engaged to provide business advice at a higher level, such as structuring, tax planning and compliance.

My Office Help will work alongside your accountant, helping you to save time and money.

I’d love to have the luxury of having a dedicated bookkeeper but what I really need is a Bookkeeper, Office Assistant and someone to help answer the phone once or twice a week.

Having operated a busy small business myself, I understand that staff needs to be able to multi-task. Many small businesses do need bookkeeping support but what they also really need is a general all around bookkeeping and office support once or twice a week.

Sometimes you just need someone to politely answer the phone to take a message, sort and file documents or update contact and client details – we can be that support service while also providing your bookkeeping.

Why should I outsource my bookkeeping?

Most small and medium business owners typically do not have the necessity nor require the expense of hiring a full time bookkeeper to effectively perform their bookkeeping duties.

Outsourcing a bookkeeper will give you the benefit of an experienced and certified professional which will give you the peace of mind knowing all of your bookkeeping tasks are compliant while provide you with the time required to focus on your business operations.

Is any of my work outsourced overseas?

Absolutely, not! We are an Australian business who pride ourselves on employing local staff. Our ethics are about employing qualified, registered staff rather than making bigger profits.

I need a bookkeeper that will come to my business only once a week to check my data entry and prepare and lodge my BAS is this enough work for your services?

This is exactly what My Office Help is here to do. We service the Gold Coast and Northern NSW region.

What are the benefits of hiring an off-site bookkeeper?

If your business is currently doing its bookkeeping internally, why not consider outsourcing? Below are the top benefits of hiring qualified bookkeepers to take care of your accounts.

More Time – It frees up your time so that you can focus on dollar productive activities. If you are not skilled in this area then the time it takes to enter transaction is much higher than necessary. Think about cost not just in terms of the dollar amount you can save by doing it yourself but also the amount you could earn for your business in the same time.

Saving Money – You do not have to employ someone who you pay regardless of what they do, so you are only paying for what you need. You also avoid all the hidden costs like super, worker compensation insurance, annual leave, sick leave, training, providing equipment, consumables, etc, etc.

Expertise – You have access to experts on a full-time basis without having to pay for it around the clock. Putting your accounts into the hands of highly skilled staff who understand industry leading best practice and technology your job becomes a whole lot easier and effective.

Focused – It is hard for a bookkeeper to do their job around the hustle and bustle of a business tucked away in the corner, having them offsite allows them to focus on your business.

Team vs Individual – Unfortunately one bookkeeper is often not enough to effectively cope with everything that occurs within a modern business. When you go offsite you place your financial records in the hands of staff that thrive on teamwork.

Scalability – Allows you to expand or cutback in the blink of an eye. Whether you are looking to grow your business or cut down on spending, having an offsite team gives you the flexibility that in-house bookkeepers can’t provide.

Accuracy – When you hire a bookkeeping service you are engaging experts who know how to enter and classify your transactions.

Lower Turnover – Many internal bookkeepers simply leave a business due to boredom, a better opportunity comes along or they feel underappreciated by the business sooner. No matter what the reason the absence of a bookkeeper, it causes major financial turmoil for your business. If you engage an offsite company then you never have to hire again.

We can help your office run smoothly

Call us today on 0408 954 297 for a free consultation! Or send us a message below
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